> For the complete documentation index, see [llms.txt](https://clearquote-van-fleets.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://clearquote-van-fleets.gitbook.io/docs/clearquote-android-app-apk-installation.md).

# ClearQuote Android App – APK Installation

This guide explains how to install the ClearQuote Inspections app using an APK file on Android devices

### Prerequisites:

Before proceeding with the installation, ensure that you have the following:

* The latest ClearQuote APK file provided by the ClearQuote team.
* A stable Wi-Fi or mobile data connection to download and install the app.

{% hint style="info" %}
Note: Before uninstalling the existing app, ensure that all pending inspections have been completed and successfully uploaded. Any inspections that have not synced may be lost during uninstallation.
{% endhint %}

### Installation Steps

#### Step 1: Download the APK File

Download the latest ClearQuote APK file using the link shared by the ClearQuote team. Wait until the download is complete before proceeding.

#### Step 2: Uninstall the Existing App

* Long-press the ClearQuote Inspections app icon.
* Tap **App info**.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2Feq8ZCIhmRs9ZRRdsFW9P%2Fimage.png?alt=media&amp;token=6d1c6f5b-ef7b-4574-8768-fd4b4eba1309" alt=""><figcaption></figcaption></figure>

* Tap **Uninstall** and confirm.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FnDjq6oQGCVWT0IgzNcsa%2Fimage.png?alt=media&amp;token=192207d9-c0e2-4ce1-8c85-b3bcde77c191" alt=""><figcaption></figcaption></figure>

#### Step 3: Locate the Downloaded APK File

* Open the **Files** app on your device.
* Go to the **Downloads** folder.
* Tap the downloaded ClearQuote APK file.

#### Step 4: Select the Package Installer

When prompted with the **Open with** option, select **Package installer** and tap **Just once**.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FdNRFW17GJajdT3kJYYi4%2Fimage.png?alt=media&amp;token=7a1717f4-163b-487e-927e-ab392277c0f9" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}

#### Note: If App Market opens and displays a Not verified warning, follow the Installing Through App Market section below.

{% endhint %}

#### Step 5: Allow App Installation

If you see the following security message:

> *“For your security, your phone currently isn’t allowed to install unknown apps from this source.”*

* Tap **Settings**.
* Enable **Allow app installs** for the source shown.
* Return to the installation screen.

#### Step 6: Install the App

When prompted with **“Do you want to install this app?”**, tap **Install**.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2F7XYXfXFoAKwdJCzVMtnk%2Fimage.png?alt=media&amp;token=5e3272ff-895d-4bbe-8f98-13df8e64d3c4" alt=""><figcaption></figcaption></figure>

#### Step 7: Complete the Security Scan

If Google Play Protect displays an **App scan recommended** message:

* Tap **Scan app**.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FFtWIotqddCFATFhtQH8B%2Fimage.png?alt=media&amp;token=899c5a1e-a4e8-4e0c-ad82-e123a8a4cfa1" alt=""><figcaption></figcaption></figure>

* Once the scan confirms that the app looks safe, tap **Install**.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FeWKjgjgy7APXc5SIlxs0%2Fimage.png?alt=media&amp;token=e5422c91-d168-4ebf-94ee-c1b4cd62a60b" alt=""><figcaption></figcaption></figure>

#### Step 8: Open the App

Once the installation is complete, tap **Open** and log in to ClearQuote Inspections as usual.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FhHANXiJCLcrjSGsTz0Uc%2Fimage.png?alt=media&amp;token=ee4e966c-3784-470f-bedd-8d48e711811a" alt=""><figcaption></figcaption></figure>

> **Verify the Installed App Version:** Long-press the ClearQuote Inspections app icon, select App info, and verify that the displayed app version matches the version of the downloaded APK.

### Installing Through App Market

On some Android devices, such as Honor phones, tapping the APK file may open App Market instead of Package installer.

If this happens, follow these steps instead of Steps 4–6 above.

#### Step 1: Acknowledge the Warning

On the *Not verified* screen, select **I acknowledge that this app may pose risks** and tap **Install**.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FSrkWgxDVKbYlH2nZPVqZ%2Fimage.png?alt=media&amp;token=b0012bb7-6909-4ac2-bb48-c5e97cef2b70" alt=""><figcaption></figcaption></figure>

#### Step 2: Open Settings

If prompted with a security message, tap **Settings**.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FKHSSUxDDSTw2lwTOxUns%2Fimage.png?alt=media&amp;token=b5a00e70-f481-4c0d-8d9d-c22ca10af896" alt=""><figcaption></figcaption></figure>

#### Step 3: Allow App Installation

Enable **Allow app installs** for App Market.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FudzmRGTYEzyNiJWIy8AL%2Fimage.png?alt=media&amp;token=0a0a0a20-9938-45e8-8ca6-cf2af7f5b93c" alt=""><figcaption></figcaption></figure>

#### Step 4: Install or Update the App

* When prompted, tap **Install**.&#x20;
* If the existing app has not been uninstalled, you may see **Update** instead. Tap **Update**.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2F0PCBM7HwBhFQKhn9g5u0%2Fimage.png?alt=media&amp;token=ab4b6ba2-be43-4f65-b582-413431b99b36" alt=""><figcaption></figcaption></figure>

* If Google Play Protect appears, continue from Step 7 in the main installation instructions. Otherwise, once the app is installed, continue from Step 8.

### Troubleshooting

| Issue                                            | Resolution                                                                                             |
| ------------------------------------------------ | ------------------------------------------------------------------------------------------------------ |
| **App not installed**                            | The previous app may still be installed. Uninstall it and try again from Step 2.                       |
| **Package installer option is missing**          | Open the APK file from the **Files** app under Downloads instead of using your browser's download bar. |
| **Installation is blocked by security settings** | Open Settings and enable **Allow app installs** for the source shown in the security message.          |
| **The issue persists**                           | Take a photo or screenshot of the error screen and share it with ClearQuote team for assistance.       |