> For the complete documentation index, see [llms.txt](https://clearquote-van-fleets.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://clearquote-van-fleets.gitbook.io/docs/clearquote-for-commercial-fleets/what-our-customers-say.md).

# What Our Customers Say

Our product evolution is driven directly by the feedback and operational needs of our partners. Below is a summary of the key requirements and feature requests from our diverse client base.

### Reliability & Data Integrity

Priority One: Eliminating Data Loss

Maintaining the integrity of inspection data is the highest priority for our partners.

* ***ACG & RAAC***: "Emphasise that preventing data loss is the absolute main priority for their operations".
* ***AVM***: "Reported inconsistencies with offline inspection modes; stabilising the offline sync process is a critical focus".

###  Efficiency & Speed

Optimising Processing Times

* ***Coolblue***: "Highlighted that inspection processing can sometimes take up to 2 hours. We are actively working to reduce this latency to meet their high-volume demands."

### Inspection, Customisation & Compliance

     Mandatory Visual Evidence & Logic

* Multiple Clients: There is a universal mandate to require images for checklist fields to ensure accountability.
* ***ACG***: "Requested conditional checklist questions (logic-based flows where one answer triggers a specific follow-up").
* ***RAAC & Tree Logistics***: "Require the ability to manage separate inspection flows within a single administrative account."

###  Reporting & Damage Assessment

     Professional Documentation

* ***Delivery Mates***: "Strongly prefer PDF reports for all finalised inspections."
* General Requirement: Estimates must clearly demonstrate incremental damage using a side-by-side comparison of before and after images.

###  Feature Interests & Integrations

High-demand modules for upcoming roadmaps:

| **Feature**                 | **Interested Clients**               |
| --------------------------- | ------------------------------------ |
| Driver License Check        | Tree Logistics                       |
| FNOL (First Notice of Loss) | Tree Logistics                       |
| MOT & Tax Status            | RAAC, Delivery Mates, Tree Logistics |