> For the complete documentation index, see [llms.txt](https://clearquote-van-fleets.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://clearquote-van-fleets.gitbook.io/docs/how-to-carry-out-an-inspection-step-by-step.md).

# How to Carry Out an Inspection (Step-by-Step)

Follow the steps below to complete a vehicle inspection using the Clearquote app.

{% embed url="<https://demos.clearquote.io/demo/cmnxl7rdi01reyj0juofyrk32?utm_source=link>" %}

### ClearQuote Inspection App – Installation Guide

To begin using the ClearQuote Inspection App, first download it on your mobile device.

The app is available on both Android and iOS platforms:

* **Android users:** Download from the Google Play Store
* **iOS users:** Download from the Apple App Store

For easy access, please use the official app links provided below to install the application.\
&#x20; [**Android**](https://play.google.com/store/apps/details?id=io.clearquote.assessment)\
&#x20; [**IOS**](https://apps.apple.com/gb/app/clearquote/id6478397027)

Once installed, you can log in using your credentials and start performing vehicle inspections.

## Step 1: Log in to the App

1\. Open the "**ClearQuote App"** on your phone.\
\
2\. Enter your **User ID** and **Password**.\
\
3\. Tap **Log In**.<br>

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FjPNeoUVClQQBRxynnUtV%2Fimage.png?alt=media&amp;token=c18877d1-9429-4252-84f0-5306598606d7" alt=""><figcaption></figcaption></figure>

## Step 2: Start a New Inspection

Make sure you have a stable internet connection, as the configuration needs to be downloaded before proceeding.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FxQ05hzXLwjBs2WZ4p11V%2F53d37f00-cd6e-48fb-86a7-ac47debe9b42.jpg?alt=media&amp;token=48477be5-c4cb-4c1c-8c06-f20a9a0fb154" alt=""><figcaption></figcaption></figure>

On the home screen, tap “**Create Inspection**” to start a new vehicle inspection.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FbaSElDaqDLorYUqMAYLl%2Fimage.png?alt=media&amp;token=257fa5a3-33b3-4abe-9d25-a8477c646819" alt=""><figcaption></figcaption></figure>

## Step 3: Enter Vehicle Details

* Type the **first few characters** of the license plate and select the correct vehicle from the **dropdown list**.
* OR tap the **camera icon** to quickly scan the license plate.
* Tap **Next**.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2Fca0PVZrigJrBIhWgDkfA%2Fimage.png?alt=media&amp;token=eb15077c-a9b6-48ab-8c44-63448d68af5b" alt=""><figcaption></figcaption></figure>

* Turn the toggle on to use offline mode if connectivity is poor.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FN7bFAv5woITrbJdMOmif%2Fimage.png?alt=media&amp;token=83cd036f-b26d-453d-b3a7-53a5c88c5fbf" alt=""><figcaption></figcaption></figure>

* Based on the license plate number, the **vehicle make and model will be automatically prefilled**.
* Select the **type of inspection** based on your requirement.
* Tap **Next** to continue.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FsJJbId1qxBr6f7jH3bVt%2Fimage.png?alt=media&amp;token=994fbff7-1704-4c63-be7e-7d42d78cc4c8" alt=""><figcaption></figcaption></figure>

## Step 4: Capture Vehicle Images

Capture images of the vehicle as guided on the screen.

* Align the vehicle using the on-screen wireframe guide, the left posture image shows panel-wise alignment to help position it correctly.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FIp8jXPYrGA0wbtWZIJeB%2Fimage.png?alt=media&amp;token=f4720e60-db09-4c38-901c-5b894932bb80" alt=""><figcaption></figcaption></figure>

* When the vehicle is aligned correctly, the **overlay turns green** and the image is **captured automatically**.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FPlpqG8Rqa1ebcbdiQbrx%2Fimage.png?alt=media&amp;token=4fcdd46a-498d-40ae-bcf0-cdd91aafefab" alt=""><figcaption></figcaption></figure>

* Tap the **flash icon** to turn on the flashlight if lighting conditions are poor.
* The **number of images captured** will appear in the **bottom-right corner**.

Ensure the vehicle is properly aligned before capturing each image.

## Step 5: Complete the Checklist

* Fill out the inspection checklist by answering all questions
* Complete all mandatory questions (marked with a star \*) before proceeding.
* Capture photos or add notes where required (these can also be set as mandatory if needed)

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2F4OTrnN0B5Rb9LeIBoow6%2Fimage.png?alt=media&amp;token=5976eb72-090b-4009-a5b6-354047275f67" alt=""><figcaption></figcaption></figure>

* Tap **“Save”** once all items are completed.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FdTcMVjxbCDafcsaeAxXV%2Fimage.png?alt=media&amp;token=8beecde5-1d5b-4c98-9180-c4b6fbfa5fa4" alt=""><figcaption></figcaption></figure>

A **confirmation screen** will appear once the inspection has been successfully submitted.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FOYkogd3PRELiQ3EfREKw%2Fimage.png?alt=media&amp;token=4ee45547-7d87-4441-ac32-a9638a5a2c14" alt=""><figcaption></figcaption></figure>

If the image uploads take longer, a **timer will appear before the inspection is automatically submitted**.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2F9qnxBOmMCVqX0FUDBhBt%2Fimage.png?alt=media&amp;token=01573305-5d0f-4bb7-a8ff-05ec7388a416" alt=""><figcaption></figcaption></figure>

After the timer finishes, any remaining uploads will **continue in the background**.

⚠️ **Do not close the app until all uploads are completed.**

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FVQvcd6VxeuFEnwUsbBD4%2Fimage.png?alt=media&amp;token=735cb037-ec76-4f5b-b524-e730dc37ee02" alt=""><figcaption></figcaption></figure>

Note: If any steps are missed, the inspection will be marked as incomplete.

## Best Practices for Capturing Images

To ensure a successful inspection:

* Make sure the **vehicle is fully visible within the overlay frame**.
* Capture images in **good lighting conditions** whenever possible.
* Avoid **blurred images** by keeping the phone steady.
* Ensure **no objects are blocking the vehicle** (people, tools, other vehicles).
* Keep a **proper distance** from the vehicle to match the overlay frame.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FUdXuveHJgQT5oWBdnn12%2Fimage.png?alt=media&amp;token=b2fc59d1-bae0-4f4a-8dfe-780e4cd67d0a" alt=""><figcaption></figcaption></figure>
