> For the complete documentation index, see [llms.txt](https://clearquote-van-fleets.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://clearquote-van-fleets.gitbook.io/docs/how-to-carry-out-an-inspection-step-by-step/handling-poor-network-connectivity.md).

# Handling Poor Network Connectivity

To ensure a smooth inspection experience during poor or unstable network conditions, follow the guidelines below:

* If you have a weak connection, turn on the **Offline Toggle** while entering the vehicle registration number before starting the inspection.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FNLBhyguEdEMvdtFjVBXH%2Fimage.png?alt=media&amp;token=2a999088-518a-4220-8603-10a1cd25b938" alt=""><figcaption></figcaption></figure>

* If the connection drops during an inspection, the app will automatically switch to **offline mode**.
* If the image uploads take longer, a **timer will appear before the inspection is automatically submitted.**

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FpIUrJ7whYErSa7OxBJb5%2Fimage.png?alt=media&amp;token=00c461e3-ec48-473d-b3a0-6f26b187f61b" alt=""><figcaption></figcaption></figure>

* Once the network is stable, data will sync automatically in the background; inspections will show under “Upload Overdue” with a progress bar and then move to “Analysis in Progress” or “Completed” once finished.

<figure><img src="https://1826609011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUTFbWyprMI0M9SUnLtl2%2Fuploads%2FqECVpN6vxhQ9NdWifsgX%2Fimage.png?alt=media&amp;token=10ebcf19-2884-45a5-a31a-ad576fec9e4e" alt=""><figcaption></figcaption></figure>

* Do not log out or close the app until the sync is complete and all images are uploaded..&#x20;

Note: If any steps are missed, the inspection will be marked as incomplete.
